Smile n Shine Dental, Orthodontic & Aligner Clinic
Smile n Shine Dental, Orthodontic & Aligner Clinic (“Smile n Shine”, “we”, “our”, or “us”) operates and maintains the website https://smilenshine.co.in. We are firmly committed to protecting the privacy, confidentiality, and security of personal information shared by users of our website.
This Privacy Policy explains how we collect, store, use, disclose, and protect personal information obtained through our website and related communication channels.
Data Collection
Smile n Shine Dental, Orthodontic & Aligner Clinic collects personal information only when it is voluntarily provided by users of the website. Users may choose to share personal information for purposes including, but not limited to:
Registering to access specific sections of the website
Requesting a callback or appointment
Communication via Call, SMS, Email, Digital or Online Messaging platforms, or Audio/Video consultations
Subscribing to newsletters, promotional campaigns, or marketing communications
Making enquiries or contacting the clinic or its representatives
The personal information collected may include:
Name
Phone or mobile number
Email address
Residential or contact address
Educational or professional details
Family member details (where relevant)
Any other information voluntarily provided by the user
Health Information
Patient health records linked to personal data—such as Aadhaar numbers, health insurance details, diagnostic reports, and medical history—are kept strictly confidential. Such information is accessed only with the patient’s consent and solely for treatment, diagnostics, or administrative purposes.
Doctors and authorized personnel may access a patient’s health information to ensure safe and effective treatment, including identifying allergies, conducting radiological or laboratory investigations, or planning treatment protocols.
Under no circumstances will patient health data be sold, rented, or shared with pharmaceutical companies or third parties for promotional or advertising purposes.
Access to Personal Data
Users have the right to request access to their personal data held by Smile n Shine Dental, Orthodontic & Aligner Clinic. Such access may be provided upon mutual consent and, where applicable, payment of a reasonable administrative fee in accordance with applicable laws.
Use of Data
Smile n Shine Dental, Orthodontic & Aligner Clinic uses personal information strictly for:
The purpose for which it was provided
Appointment scheduling and patient communication
Internal statistical analysis
Service improvement and marketing initiatives
We do not collect personal information for sale or distribution to third parties, nor do we host third-party mailings.
Where necessary to fulfill the purpose for which the data was provided, personal information may be shared within the Smile n Shine group or associated entities, only with the user’s explicit consent and under applicable data protection laws.
Users participating in initiatives such as health insurance programs, health check camps, concessions, or referral programs consent to the lawful exchange of relevant information required to deliver such services.
Disclosure to Third Parties
Smile n Shine Dental, Orthodontic & Aligner Clinic will not disclose personal information to third parties except in the following circumstances:
When required by law or legal process
To fulfill the purpose for which the information was originally provided
With the explicit consent of the user
As outlined within this Privacy Policy
In the event of a merger, acquisition, or transfer of part or all of the business, user information may be transferred to the acquiring entity, provided that entity agrees to maintain the same privacy standards outlined in this policy.
Applicable Law & Jurisdiction
This Privacy Policy shall be governed by and construed in accordance with the Information Technology Act, 2000 (ITA-2000) and the laws of the State of Tamil Nadu. Any disputes arising under this policy shall be subject to the exclusive jurisdiction of the courts located in Chennai, Tamil Nadu.